1. Delivery time: we will check the ordered goods, delivery address and payment information etc. from the customer as to ensure the order information is correct. Usually, when the order information is confirmed and if the ordered goods are available, we will arrange the shipment within 5 working days, while the shipment information and tracking number will be also sent to the customer to facilitating their shipment tracking.
2. To ensure the goods can be delivered on time, the good recipient should fill out the full Chinese name in the order. If non Chinese name can be provided, please be sure to be consistent with the ID card or passport. We shall not bear any responsibilities if the goods can not be delivered or lost due to the wrong recipient information.
3. If the courier company can not offer door-to-door delivery services due to their reasons, please contact with them directly to check for solutions. Please kindly understand that we do not promise express door-to-door delivery service.
4. When receiving the goods from the courier, please be sure to check whether the goods are damaged immediately. If there’s any problems, please refuse to accept and contact us in time. If any damages were found after sign for receipt, customer should bear fully responsibility.
配送服務：
1、發貨時間：我們將核對客戶所訂購的商品、郵寄地址、款項支付等資訊無誤後確認訂單，訂單確認後，如果所購買商品有庫存，通常在5個工作日內將包裹發出；包裹發出後我們將配送相關信息發送給客戶，以方便客戶直接通過快遞公司網站査詢包裹在途情况。
2、收件人請填寫中文名字，如使用非中文名字，請務必與身份證或護照保持完全一致，以保證您的包裹可以準確送達。如因此造成包裹無法送達或遺失，我們不承擔任何責任。
3、極少數地址因承運配送的快遞公司無法提供送貨上門服務，請與承運快遞公司協商取貨管道，我們不承諾快遞送貨上門的配送服務，敬請諒解。
4、當快遞公司人員上門送貨時，請務必當場檢查商品是否有破損，如有破損，請拒收並及時與我們聯系。如簽收後發現有問題，則客戶承擔相應責任。
Words from Artists
Original Craftsmanship
All the artworks are designed and produced by Borowski artists. Just like each of us, every piece of Borowski’s art is unique and beautiful in its own way. Crafted with fired glass, each piece is a unique blend of bright colors and conveys an enthusiasm for life. Each work of art is exclusive and has its own birth certificate.
Interesting Shapes
Most of the artworks are based on animals and are presented in exaggerated ways, with the purpose of making people feel relaxed, cheerful, funny, and humorous.
Same Product in Slightly Different Shape
All of the artworks are 100% handmade and each art piece is unique and different from the others, so the sizes of each same product will be slightly different. All the product images and dimensions are for reference only. We do products which always look different. We do our best to keep certain sizes and shapes but you have to believe us every time each piece is different. Our sales guy Poul from Dusseldorf Gallery always say to Customer:
"If you love this piece and you like exactly this expression on the face of object please do not hesitate, take right the way because next one will be different for sure and nobody knows if you like it or not".
If you wish us to send you a picture of the available object you please do not hesitate to talk to us by webpage chat.
Hand-Made Product Notice
Each art piece is pure Handmade, in the process of making contact with air and will inevitably produce some bubbles, or during modeling process cost slightly mark on the product, all of these are a normal effect, these do not belong to the scope of work as handmade production products, also, all of these are the prove of handmade procedural. If you do mind, please buying with awareness.
![ANIMALIA "OFFICER ED" - Vase, Vase, [Borowski Art Glass in Asia]](http://borowski-glass-hk.myshopify.com/cdn/shop/products/Z0n3vmoQZeVllPs1I6qn_animalia_officer_ed_by_SJB_01_AO_600x600.jpg?v=1606469201)
![ANIMALIA "RED NECK" - Vase, Vase, [Borowski Art Glass in Asia]](http://borowski-glass-hk.myshopify.com/cdn/shop/products/XCRcK9sTK24XKu9qK15g_animalia_red_neck_01_AO_600x600.jpg?v=1571542641)
